Rk77's Privacy Policy — Our Commitment to Protecting Your Data

Rk77 (https://rk77.onl) is a trusted online gaming and betting platform in Bangladesh. When you access our platform, you share certain personal information with us. This Privacy Policy explains how that information is collected, used, and kept secure.

The core purpose of rk77's Privacy Policy is to maintain complete transparency with our members. We believe that when members know their information is secure, they can truly enjoy their gaming experience. That is why rk77 puts every member's privacy first.

By creating an account or using the rk77 platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

To operate the rk77 platform and provide you with the best experience, the following types of information are collected:

Rk77 does not collect any information beyond what is listed above. In particular, your bank account password, PIN, or full card number will never be requested.

Rk77 collects your information through the following methods:

• Directly Provided Information: You provide information directly when filling out the registration form, submitting documents for KYC verification, or contacting our support team.
• Automatically Collected Information: When you access the rk77 platform, your device's IP address, browser type, operating system, and activity logs are collected automatically.
• Via cookies: Cookies are used on the website to keep your session active and enhance your overall experience.
• Via Payment Provider: Transaction confirmation details from the payment gateway are available when making a deposit or withdrawal.
• Via Verification Service: Third-party services may be used for identity verification; however, your data remains protected at all times.

Rk77 uses your information for the following purposes:

• Account management: Your information is needed to create, verify, and secure your account.
• Payment Processing: Your payment information is used to process deposits and withdrawals securely.
• Customer support: Your information helps us resolve issues and handle complaints.
• Security Assurance: Your information is analyzed to help prevent fraud, money laundering, and other prohibited activities.
• Legal compliance: Your data is used to meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: Usage patterns are analyzed to improve your gaming experience.
• Relevant Offers: Your information may be used to send you relevant bonuses and promotional offers — with the option to opt out at any time.

Your information is not used for any purpose beyond those listed above. rk77 never sells your data to advertisers.

Rk77 does not share your information with third parties under normal circumstances. However, limited sharing may occur in the following cases:

• Payment Processors: Necessary information is shared with bKash, Nagad, or other approved payment services to process deposits and withdrawals. These services operate under their own privacy policies.
• Identity Verification Service: Required documents may be shared with an approved verification provider to complete the KYC process.
• Legal authorities: rk77 is legally required to provide relevant information in response to court orders, government directives, or legal investigations.
• Company restructuring: In the event of a business change at rk77 (such as a merger or acquisition), users will be notified in advance.

Rk77 uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: These cookies are essential for the platform to function properly. They are used to maintain login sessions and ensure security.
• Functional cookies: These cookies remember your preferences, such as language and theme settings.
• Analytical Cookies: This helps us improve our services by analyzing how long users spend on each page.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

Rk77 does not retain your information longer than necessary. Generally:

• All information is retained for as long as the account remains active.
• After account closure, data may be retained for up to a maximum period due to legal obligations 5 Years may be retained for up to this period.
• Financial transaction records are retained in accordance with the requirements of tax regulatory authorities.
• Once the retention period expires, data is securely deleted or anonymized.

As an rk77 member, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your information for any specific purpose.
• Right to Data Portability: You may request a copy of your information in a readable, downloadable format.
• Right to Opt Out of Marketing: You may opt out of promotional emails or notifications at any time.

To exercise any of these rights, please contact our support team. We will process your request within 30 working days. In some cases, certain data may not be deletable for legal reasons, and we will inform you if that applies.

If a minor registers using false information and this comes to our attention, the account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has registered on our platform, please contact our support team.

Rk77 reserves the right to update this Privacy Policy at any time. In the event of changes:

• Members will be notified of any significant changes via email or an in-platform notification.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.